Defined term
Solar consumer complaint
A solar consumer complaint is a California consumer report that may be directed to CSLB for contractor or home-improvement-salesperson matters under the published complaint materials.
policy · Concept code GS-CONCEPT-169 · Last verified September 29, 2026
Evidence through 2025-10 · 1 source has no source-event date
Content modified 2026-09-29
Definition and decision context
Why it matters
The CPUC guide directs contractor or HIS complaints to CSLB and financial-fraud matters to DFPI, so the appropriate authority depends on the issue type.
Review confirmed · Review due October 29, 2026
The previous review deadline was September 27, 2026. The missed interval remains unverified; the current review does not establish historical coverage.
The cited evidence supports this statement within the source’s stated scope. Its jurisdiction and source-event date limit its applicability to a particular project.
Applicable jurisdiction: US-CA
Verified September 29, 2026
Definition
A solar consumer complaint is a California consumer report that may be directed to CSLB for contractor or home-improvement-salesperson matters under the published complaint materials.
Review confirmed · Review due October 29, 2026
The previous review deadline was September 27, 2026. The missed interval remains unverified; the current review does not establish historical coverage.
The cited evidence supports this statement within the source’s stated scope. Its jurisdiction and source-event date limit its applicability to a particular project.
Applicable jurisdiction: US-CA
Verified September 29, 2026
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Learning navigation
Primary topic: Policy
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Primary sources
- California Public Utilities Commission: California Solar Consumer Protection Guide v4, p. 1, complaint-routing information
Revision California Solar Consumer Protection Guide v4; October 2025 · Source event as of October 2025 · Ontology accessed September 29, 2026 · Ontology verified September 29, 2026
- California Contractors State License Board: CSLB Solar Complaint Form, pp. 1–2, revision 13I-3 Rev. 12/2023
Revision Form13I-3Rev12/2023 · Source event date unavailable · Ontology accessed September 29, 2026 · Ontology verified September 29, 2026